HOW TO ORDER
When you add products to your cart, your discounted wholesale pricing will be calculated automatically, no coupon code is needed. The discount for each prouct is cumulative, so you can mix and match printer and filament colors within the same size & type. Please note that VAT and customs fees are not included for international orders and will be charged separately upon delivery. All prices are listed in USD and are subject to change without notice.
Minimum Order Quantity - We have no MOQ, but pricing changes depending on the volume ordered at a time.
Payment Terms - Unless otherwise agreed in writing, orders must be paid in full prior to shipping.
Sending A Check or Wire Transfer - Orders below $5,000 can be placed using a credit card. A wire transfer must be sent for orders above $5,000. Please follow our domestic/international wire transfer instructions (found in the resources section below) to send us a check or wire transfer.
Lead Times - Once your payment is processed, your order will be transferred over to our shipping department. The lead time is generally 3-5 business days for printers. Due to high demand, the lead time for orders containing large amounts of filament varies depending on your order quantity and product availability. We recommend planning accordingly and reserving inventory ahead of time.
Shipping - We ship Micro+'s in case packs of 10, so the shipping rate will increase per each 10 ordered. 50-100 Micro+ will go on a pallet rather than in casepacks. Promega's are shipped in individual boxes due to their size and weight. We can ship orders of 3 or more Promega's on a pallet(s). We generally ship by ground in the US or air internationally, but can place orders of 50+ units on boat shipments if requested. Shipping terms are EXW, and the nearest port is the port of Baltimore, Maryland.
Shipment Tracking - You will receive a tracking number via email when your order ships. Orders ship from 11850 West Market Place Suite M, Fulton, MD 20759, USA. Please allow 3-7 business days for delivery.
If you have any questions, please contact us at [email protected].